FAQ

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Don't hesitate to contact us with questions

Your site asks for sensitive data to access my website. How do I know the data is secure?

Our form data is transmitted and stored using encryption. Only specific members of our team can access this data. Even if the data were to be compromised, it can't be unencrypted without the proper methods and data from our team.

What kind of website issues do you fix?

Anything website related. If you're facing issues -- the chances are we've seen it. With nearly 30 years experience, we'll be sure to get you fixed up in no time!

Is this cost upfront all I pay?

In 99% of cases, yes. There are some extreme cases. Example --- You have a dedicated server with 500 sites on it. Your virus replicates to all virtual sites.  Of course we can't repair all 500 sites for this one flat cost. We will however work with you on a solution!

In almost all cases the base fee covers your work.

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